Privacy Policy

This Privacy Policy explains how Home Decoram (www.homedecoram.com), a brand of Magic Walls, Jabalpur, collects, uses and protects your personal information when you visit our website or place an order.

1. Information we collect

  • Details you give us: your name, phone number, email address, billing and delivery address, wall measurements, and any photos or messages you share with us (for example on WhatsApp).
  • Order details: the products, sizes and finishes you order.
  • Payment information: payments are handled by secure payment partners. We do not see or store your full card or bank details.
  • Website usage: information such as your device, browser, IP address and pages visited, collected through cookies and similar tools.

2. How we use your information

  • To process, print and deliver your order.
  • To contact you about your order, design preview, delivery or support requests.
  • To improve our website and products.
  • To show you relevant offers, including through advertising tools such as Google and Meta. You can opt out of marketing messages at any time.

3. Who we share it with

We do not sell your personal information. We share it only with partners who help us run our business, such as our e-commerce platform (Shopify), payment providers, courier and delivery partners, and analytics and advertising services, and only as much as they need to do their job. We may also share information if required by law.

4. Cookies

We use cookies to keep the site working, remember your cart and understand how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the site may not work properly.

5. Keeping your information safe

We take reasonable steps to protect your information from loss, misuse and unauthorised access. We keep order records only as long as needed for our business and to meet legal and tax requirements.

6. Your rights

You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages. We handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

7. Contact us

For any privacy question or request, contact us:
WhatsApp / Phone: +91 91317-69703
Email: homedecoram.sales@gmail.com